Effective Date: October 1, 2022
Collection of Data
JoomSpark collects various types of data from users to provide and improve our services. The types of data we collect may include:
- Personal information such as names, email addresses, and contact details voluntarily provided by users.
- Usage data including IP addresses, access times, and browsing activity collected through cookies and similar tracking technologies.
- Aggregated and anonymous data that does not directly identify individuals but helps us understand user preferences and usage patterns.
Usage of Data
JoomSpark uses collected data for the following purposes:
- To provide, personalize, and improve our services, including tailoring content and recommendations based on user preferences.
- To communicate with users, respond to inquiries, and provide relevant information, updates, and notifications related to our services.
- To analyze and enhance the performance and functionality of our website and services.
- To comply with legal obligations and resolve any disputes.
Data Storage and Retention
JoomSpark stores and processes user data on secure servers located in various regions worldwide. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely erased or anonymized.
Protecting User Data
JoomSpark adopts appropriate technical and organizational security measures to safeguard user data from unauthorized access, disclosure, alteration, and destruction. Some of these measures include encryption, access controls, regular security assessments, and staff training. However, please note that no method of transmission or storage over the internet is entirely secure, and while we strive to protect user data, we cannot guarantee absolute security.
JoomSpark respects users’ rights over their personal data and offers the following options for users to control, access, correct, delete, and object to the processing of their data:
- Right to Access: Users can request details about the personal data we hold and how it is being used.
- Right to Correction: If personal information is inaccurate or incomplete, users can request it to be corrected or updated.
- Right to Deletion: Users can request the deletion of their personal data, subject to legal obligations imposing data retention.
- Right to Object: Users can object to the processing of their personal information for marketing purposes or as allowed by applicable law.
To exercise these rights or seek clarification, users can contact our Data Protection Officer (DPO) using the contact information provided below.
Data Security Measures
JoomSpark takes multiple measures to protect user data, including:
- Implementing and maintaining robust security protocols and access controls to safeguard data.
- Encrypting sensitive data during transmission using secure socket layer technology (SSL/TLS).
- Regularly monitoring systems for vulnerabilities and promptly addressing any potential security breaches.
- Conducting privacy impact assessments to ensure compliance with applicable data protection regulations.
Third-Party Data Sharing
Cookies and Tracking Technologies
JoomSpark’s services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete the information as soon as possible. If you believe that we may have collected data from a child, please Contact Us using the contact information provided below.